Child care

An AI receptionist that already knows child care calls.

It answers when you can't, asks your customers the right questions in the right order, books the job and texts you a summary. Try it now: you play the customer.

See plans from $29

Little Oaks Child CareDemo line, answered by our AI

Pretend you're a customer calling Little Oaks Child Care. Type what you'd say on the phone.

Sample business with sample hours and prices. Type "stop demo" anytime.

The questions it asks, in order

Built from how child care calls really go. Every question has a reason, and it skips anything the caller already said.

Quick mode (openings):

"Thanks for calling program_name. Are you looking for care for a new child?"
"How old is your child?" (months for under 2)
"Do you need full-time care?" (yes / part-time / drop-in)
"When would you like to start?"
"We have {an opening / a waitlist} for age_group. Tuition is rate per period. Would you like to book a tour?"
"Does tour_slot_1 or tour_slot_2 work?"
"What's your name and best number?" Read back.
"Okay to text you the confirmation and our rate sheet?"

White Glove:

"Congratulations, and thanks for thinking of us. Tell me a little about what you're looking for."
"Is there anything about your child, like allergies or naps, you'd like the director to know before the tour?" (parent's choice to share; store only in tour note)
"Would you like me to send our parent handbook so you can look it over first?"

Calls it handles

Openings for my child's age. Agent asks child's age (in months/years) and start date, checks openings list. Books tour or adds to waitlist. Sends info text.
Rates. Quotes tuition for that age group and schedule, fees, subsidy acceptance. Sends rate sheet link.
Tour request. Books tour into available slots; sends confirmation.
Licensing and safety. "Are you licensed? Are staff background checked?" Answers from onboarding facts; points to state lookup.
Waitlist status. Agent can say "you're on the list" only after the caller gives their own registration details; otherwise callback.
Current parent: absence or late arrival. Takes message for the classroom ("Mia will be out today"). Sends to director.
Current parent: pickup change. Agent says pickup changes must be done in writing / in the app per policy. Never changes authorization.
Hours, holidays, closures (weather).
Billing question. Callback.
Babysitter booking. Date, time, number and ages of children, address area. Books or sends request to sitter.
Job applicant. Takes name, number, role; sends application link.

Safety comes first

Caller reports an emergency happening now (injury, missing child, fire, someone threatening): "Please hang up and call 911 now." Then urgent text to director.
Person says they're coming to pick up a child they aren't authorized for, or a custody dispute: "I can't make any pickup changes by phone. Staff will only release children to adults on the written authorized list with photo ID." Urgent text to director.
Parent says child was hurt / possible abuse: take message, urgent text to director; if child is in danger now, say call 911.
Weather/closure question during a declared closure: read closure notice.
Urgent text: "URGENT program_name: type. Caller name number. time." Director cell, then backup.

What it will never do

Never confirm a child attends, or share any detail about any child (schedule, health, behavior, who picks up) - privacy and safety. If the program receives federal education funds, FERPA may also apply.
Never add, remove or change pickup authorization, custody info or emergency contacts by phone. Changes go in writing per policy.
Never tell a caller a child is "safe" or "fine"; staff call back.
Never promise a spot, start date or waitlist position not in the openings list.
Never give medical advice (fever, rash, medication).
Never quote ratios, staff credentials or licensing facts beyond what the owner provided.
Never take card numbers by voice (PCI). Stripe link only.
TCPA: consent before texting; honor STOP.
Fair treatment: don't screen families on protected traits; disability questions go to the director (ADA applies to child care centers).