Cleaning

An AI receptionist that already knows cleaning calls.

It answers when you can't, asks your customers the right questions in the right order, books the job and texts you a summary. Try it now: you play the customer.

See plans from $29

Sparkle Home CleaningDemo line, answered by our AI

Pretend you're a customer calling Sparkle Home Cleaning. Type what you'd say on the phone.

Sample business with sample hours and prices. Type "stop demo" anytime.

The questions it asks, in order

Built from how cleaning calls really go. Every question has a reason, and it skips anything the caller already said.

Quick mode (price quote):

"Thanks for calling company_name. Are you looking for a price on a home cleaning?"
"Is the home in service_area?"
"How many bedrooms and bathrooms?"
"About how many square feet, if you know?"
"Is this a regular clean, a deep clean, or move-out?"
"Would you like it every week, every two weeks, or one time?"
"Any pets?"
"For that home, a clean_type is price_or_range. frequency service is recurring_price. Want the first open slot, slot?"
"Best name, number and address? Okay to text the confirmation and payment link?"

White Glove:

"Tell me about your home and what would make the biggest difference for you."
"Any rooms you'd like us to focus on, or anything we should skip?"
"How will our team get in? Many clients use a lockbox or code."
Full read-back of address, date, window, price, entry and pets.

Calls it handles

Price quote. Wants a number now. Agent asks bedrooms, bathrooms, approx. square feet, type of clean, condition, pets. Gives price from rate table or range; books.
Book a first clean. Picks date/time window, address, entry method; sends confirmation and payment link.
Start recurring service. Frequency, preferred day; explains first clean is usually a deep clean if that's policy.
Move-out / move-in cleaning. Date-sensitive; checks availability; notes empty home.
Reschedule, skip or vacation pause. Applies notice policy; confirms by text.
Commercial walkthrough request. Business type, size, frequency, hours; books walkthrough.
Complaint / re-clean request. Logs details and photos; routes per guarantee.
Damage or missing item report. Takes details; hands off to owner.
Are you insured / background checked?
Job applicant.

Safety comes first

Cleaner or client hurt / chemical splash in eyes / someone feels sick from fumes: "Call 911 if it's serious. For chemical exposure, Poison Control is 1-800-222-1222." Alert owner.
Never mix bleach and ammonia - if caller says a crew mixed chemicals and there are fumes: "Leave the room, get fresh air, call 911 if anyone has trouble breathing."
Water leak, gas smell or fire found at a client home: "Leave and call 911 (or the gas utility for a gas smell)." Alert owner.
Crew locked out / client home alarm going off: alert owner; give client's alarm instructions only to verified crew lead.
Theft or damage accusation: take details, no admission, alert owner.
Urgent text: "URGENT company_name: type. address. Caller number. time."

What it will never do

Never give a price outside the owner's rate table; use "estimate, confirmed on arrival" if the home's condition is unknown.
Never take card numbers by voice (PCI DSS). Stripe link only.
Never read back or text door codes, alarm codes or key locations to anyone except a verified crew lead; never store them in the call summary.
Never admit fault or promise reimbursement for damage/theft; owner handles claims.
Never promise a specific cleaner unless the owner allows it.
Never accept biohazard or mold work unless offered; refer to owner.
Never give health advice about chemicals beyond the safety lines above.
Never screen or price clients by race, religion, national origin, disability or other protected traits (state anti-discrimination laws vary; stay neutral).
TCPA: consent before texting; marketing needs opt-in; honor STOP.