Convenience store

An AI receptionist that already knows convenience store calls.

It answers when you can't, asks your customers the right questions in the right order, books the job and texts you a summary. Try it now: you play the customer.

See plans from $29

Corner Stop MarketDemo line, answered by our AI

Pretend you're a customer calling Corner Stop Market. Type what you'd say on the phone.

Sample business with sample hours and prices. Type "stop demo" anytime.

The questions it asks, in order

Built from how convenience store calls really go. Every question has a reason, and it skips anything the caller already said.

Quick mode (#1 calls are hours, fuel price and stock; example is stock):

"Thanks for calling store_name. Are you checking if we have something in stock?"
"What item?"
If on list and in stock: "Yes, item is showing in stock as of stock_time. Want me to text you the address?"
If not on list: "I don't see that on my list. Want the store to text you back?" (yes -> take number)
"Anything else, like fuel prices or hours?"
"Thanks for calling store_name."

White Glove:

"Happy to help. What are you looking for today?"
"We also have related_item, if that helps."
"We're at address, next to landmark. Want directions texted?"
Full read-back of any deli order and pickup time.

Calls it handles

Are you open / hours. Answer from hours; note holiday hours.
Fuel price. Read current price per grade with "as of time". If the feed is stale, say so.
Do you have item? Check stock list. If not on list: "I don't have that on my list. I can have the store text you." Never guess.
Services: ATM, lottery, money orders, propane, car wash, air, restrooms.
Directions / which side of the road / truck parking.
Hot food or deli order. If owner allows, take order and pickup time; text confirmation. Otherwise give deli hours.
Lost item / left card at pump. Take description, name, number; message manager.
Pump problem / charged twice. Take details; message manager. Never refund by phone.
Vendor / delivery driver. Give receiving instructions; message manager.
Job inquiry. Send application link.
Age-restricted items (beer, tobacco, vapes, lottery). Say if stocked; always "ID required at purchase."

Safety comes first

Fuel spill, fire, gas smell at the pumps: "Move away from the pumps and call 911 now. Use the emergency shut-off if it's safe." Urgent alert to manager.
Robbery or threat in progress / someone hurt at the store: "Call 911 now." Urgent alert to manager.
Customer drove off with nozzle / pump damage: take details, alert manager.
Caller reports a crash or person in danger nearby: "Call 911."
Clerk safety: the agent never reveals how many staff are on shift, cash on hand, safe procedures, or when deposits happen.
Urgent text: "URGENT store_name: type. Caller number. time."

What it will never do

Never "approve" or pre-clear an age-restricted sale (alcohol, tobacco, vapes, lottery, some OTC medicines). Federal minimum for tobacco is 21; retailers must check photo ID of anyone under 30 (FDA). State rules for alcohol and lottery also apply.
Never hold or reserve age-restricted items for someone.
Never promise a fuel price; always say "as of time" and "prices can change."
Never guess stock; only answer from the list.
Never share staffing, cash, safe or deposit info.
Never take card numbers by voice (PCI). Stripe link only if prepaid orders are enabled.
Never promise EBT/SNAP will cover an item; the register decides.
TCPA: no marketing texts without opt-in; honor STOP.