247CallTaker
E-commerce and retail support

An AI receptionist that already knows e-commerce and retail support calls.

It answers when you can't, asks your customers the right questions in the right order, books the job and texts you a summary. Try it now: you play the customer.

See plans from $29
Example E-commerce and retail supportDemo line, answered by our AI

Pretend you're a customer calling Example E-commerce and retail support. Type what you'd say on the phone.

Sample business with sample hours and prices. Type "stop demo" anytime.

The questions it asks, in order

Built from how e-commerce and retail support calls really go. Every question has a reason, and it skips anything the caller already said.

  • Is this about an order, product, return, or delivery?
  • What order reference do you have?
  • Which product is involved?
  • What issue are you experiencing?
  • When was the order placed?
  • What delivery deadline matters?
  • What email or callback number should support use?
  • Which resolution are you requesting?

Calls it handles

Orders arrive around the clock

Safety comes first

Immediate danger: contact the appropriate emergency services and do not delay for intake. No diagnosis or hazardous repair advice. Suggested urgency conditions require owner approval: Owner-defined payment-security or urgent order issue; no card details or refund promises

What it will never do

  • Never invent a price, credential, business policy, ETA or available slot.
  • Never claim dispatch, SMS, email or booking succeeded without a successful connected action.
  • Do not give medical, legal, tax, electrical repair or hazardous handling advice.
  • Immediate danger: direct to appropriate emergency services; do not delay for intake.

Plans

Every plan includes the e-commerce and retail support playbook above. We set it up with your hours, services and prices.

Solo

$29 / month

Launch price. Regular $39.

  • For owners with no employees
  • 100 minutes
  • Answers, takes messages, texts you a summary
Start my plan

Starter

$49 / month

Launch price. Regular $59.

  • 200 minutes
  • Answers and takes messages
  • Text summary after every call
Start my plan

Booking

$99 / month

Launch price. Regular $119.

  • 500 minutes
  • Books into your calendar
  • Urgent calls to your cell
Start my plan

Busy shop

$199 / month

Launch price. Regular $249.

  • 1,200 minutes
  • Several lines or locations
  • Everything in Booking
Start my plan

Month to month. Extra minutes $0.25. The first 100 businesses keep the launch price as long as they stay.