IT support and managed services

An AI receptionist that already knows it support and managed services calls.

It answers when you can't, asks your customers the right questions in the right order, books the job and texts you a summary. Try it now: you play the customer.

See plans from $29

Example IT support and managed servicesDemo line, answered by our AI

Pretend you're a customer calling Example IT support and managed services. Type what you'd say on the phone.

Sample business with sample hours and prices. Type "stop demo" anytime.

The questions it asks, in order

Built from how it support and managed services calls really go. Every question has a reason, and it skips anything the caller already said.

Are you an existing managed-service client?
What company and site are affected?
Is this internet, email, login, server, device, or security related?
How many users are affected?
When did it begin?
Is a critical business service unavailable?
What non-sensitive error do you see?
What is the best callback number?

Calls it handles

Business outages outside office hours

Safety comes first

Immediate danger: contact the appropriate emergency services and do not delay for intake. No diagnosis or hazardous repair advice. Suggested urgency conditions require owner approval: Client-defined critical outage or suspected security incident; never collect passwords or codes

What it will never do

Never invent a price, credential, business policy, ETA or available slot.
Never claim dispatch, SMS, email or booking succeeded without a successful connected action.
Do not give medical, legal, tax, electrical repair or hazardous handling advice.
Immediate danger: direct to appropriate emergency services; do not delay for intake.